Workplace · Startups · Family Business
Where the Business
is Personal
Two decades resolving commercial, family, and relational disputes — now focused on the workplace conflicts and high-stakes startup disagreements where relationships must survive the resolution.
"In almost every end-of-life dispute I've mediated, there was a pivotal moment — six months, a year earlier — where a single facilitated conversation could have changed the entire trajectory."
About Linda
From Commercial Mediation to Where It Matters Most
For 20 years, I served as a Principal Mediator at the Singapore Mediation Centre, handling complex shareholder, intellectual property, employment, and healthcare disputes — and trained and assessed mediators across providers including the State Courts, TADM, and FIDReC. I studied at the Harvard Program on Negotiation, and hold accreditations from CEDR (UK) and the International Mediation Institute.
That breadth — commercial boardrooms, family disputes, cross-border conflicts — is precisely what I now bring to the workplace and startup arena. After years of mediating disputes at the end of the road, I realised the greatest impact isn't in resolving the crisis. It's in intervening six months earlier, when a structured conversation can still change the outcome.
What People Say
Trusted by Clients, Counsel, and Colleagues
"From the very start, Linda managed the intense emotions and sensitivities involved with remarkable empathy and wisdom. Her calm and insightful approach allowed my co-founder and me to move through the mediation process constructively, ultimately enabling us to reach a resolution and transition to the next phase of our journey together."
Startup Tech Founder, Singapore
"In preparing for an important conversation with my co-founder, Linda listened attentively to my story and helped me explore both the best- and worst-case outcomes. She encouraged me to write down exactly what I wanted to say, and then guided me through refining my words. Thanks to her coaching, my conversation turned out to be highly productive. I was able to secure all my requests, express confidence in our new startup, and demonstrate my commitment to contributing even more to its success."
Co-founder, Biotech Startup
"The mediator was empathetic, patient and well prepared, having gone through all the documents and relevant information. A settlement agreement was reached."
Legal Counsel, Family Matter, Singapore
Who I Work With
High-Stakes Disputes Where Relationships Are on the Line
I bring 20 years of commercial and family mediation experience to the disputes that matter most — where the parties can't simply walk away, and the resolution has to work for everyone at the table.
Startup Co-Founders
Equity splits, role disputes, vision misalignment, exit disagreements. When the founding relationship fractures, the venture is at stake — whether in Singapore or across borders.
Workplace & Teams
Manager-employee tensions, team breakdowns, discrimination grievances, restructuring conflicts. With the Workplace Fairness Act taking effect, proactive resolution is no longer optional.
Family Businesses
Succession planning, sibling rivalries, generational transitions, governance disputes. Where family bonds and business interests collide, both must be preserved.
Business Partnerships
Shareholder deadlocks, joint venture tensions, cross-border partnership disputes. Commercial disagreements that carry deep personal stakes.
A Changing Landscape
The Workplace Fairness Act Is Coming. Is Your Organisation Ready?
Singapore's Workplace Fairness Act — passed in 2025 and taking effect by 2027 — requires employers to implement internal grievance handling processes and attempt mediation before workplace discrimination claims can proceed to the Employment Claims Tribunal.
Through my work at the Singapore Mediation Centre, I've trained and assessed mediators from Singapore's major dispute resolution providers — including the State Courts, TADM, and FIDReC. I understand this landscape from the inside.
But compliance is the floor, not the ceiling. After two decades of mediating commercial and family disputes — many of them at the end of the road — I've seen the same pattern again and again: there was almost always a moment, six months or a year earlier, where a facilitated conversation could have changed everything. The grievance that became a tribunal claim. The co-founder tension that became a lawsuit. The family rift that became a business collapse.
That's why I now focus on helping organisations and founders get ahead of conflict — not just respond to it. Proactive conflict management isn't just good practice under the WFA. It's the difference between a difficult conversation and an irreversible one.
What the WFA Means for Employers
- Mandatory internal grievance handling processes
- Mediation required before tribunal claims
- Claims cap raised to SGD 250,000
- Judgments to be made publicly accessible
- Covers discrimination on age, race, sex, nationality, and more
Source: Workplace Fairness Act & Workplace Fairness (Dispute Resolution) Bill, Parliament of Singapore, 2025
20+
Years in Mediation
8+
Countries Trained
5
International Panels
1000+
Professionals Trained
What I Do
Resolve, Coach, Prevent
Whether you need to resolve an active dispute, support an individual through conflict, or build systems that prevent disputes from arising — I work across the full spectrum.
In Action
Working With Founders and the Global Mediation Community
From coaching startup founders on co-founder conflict in Singapore, to speaking on the future of mediation at international conferences in Vienna and beyond.
Conflict Management for Startup Founders
International Dispute Resolution Panel
Speaking at the CDRC Vienna Mediation Conference
Tomorrow's Mediator: Evolving Roles, Rising Expectations
Singapore Mediation Lecture & Appreciation 2025
With International Colleagues at CDRC Vienna
Panel Appointments & Affiliations
Don't Wait for the Dispute.
Get Ahead of It.
Whether you're a startup navigating co-founder tensions, an organisation preparing for the Workplace Fairness Act, or a family business facing a generational transition — the best time to address conflict is before it escalates.